Our aim is to deliver practical advice, graphic design and advanced online access to provide customers with superior communication products to enhance their business. The company boasts some of the finest minds in the franchising market, as well as franchisees who have successfully made the Kwik Kopy corporate vision work for themselves.
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We are not the only ones singing the praises of our franchises: the Franchise Council of Australia announced Kwik Kopy Ringwood as the Victorian Franchisee of the year at the 2009 MYOB Excellence in Franchising Awards, and Kwik Kopy Miller Street was awarded NSW/ACT Franchisee of the Year in 2018. Other award recipients include Stephen Penfold, an inductee into the Franchise Hall of Fame; Matthew Penfold, for his contribution to franchising; and Ian Mahon, winner of the Franchise Council of Australia Franchisee of the Year 2003.
About Kwik Kopy printing Centres
Some companies use Kwik Kopy for all their print and design needs while others simply drop by when they need something done quickly and professionally. Whatever you need, we can make your project impressive.
Kwik Kopy are the experts in corporate design and printing solutions. Able to assist you at every step of the design and print process, Kwik Kopy can provide everything from design advice and branding assistance to stationery and poster printing, photocopying and catalogue collating. Whether you want to create a large-scale masterpiece or simply print personalised business cards, Kwik Kopy have the expertise to turn your ideas into reality.
Postcodes: 6000, 6004, 6892, 6832, 6850
Suburbs: Perth, Perth (non CBD), Perth CBD, East Perth, East Perth BC , Perth Adelaide Tce PO, Perth Cloisters Sq PO, Northbridge PO
Contributing to further improvements in printer uptime are Ricoh’s Trained Customer Replacement Units (TCRUs). With TCRUs, Kwik Kopy Perth CBD operators can quickly replace key components, such as fuser and toner systems, without the need for on-site Ricoh support.
When not in use, the Plockmatic unit can be detached from the Pro 1357EX and manually fed booklet jobs printed on the Pro C901, saving the business about $20,000 by eliminating the need to invest in a second unit on the colour machine.
Highly knowledgeable Ricoh personnel provide the business with rapid-response support, ensuring uptime is maximised and customers continue to receive their jobs on time. “We have an excellent support relationship with Ricoh, and its personnel make it clear we’re not just a number or another service call,” Anthony says. “They communicate openly with us, really know the technology and always arrive on site when they say they’ll arrive.”
In its digital printing department, the business was using multiple colour printing devices in addition to a dedicated printer for black & white jobs. With both the black & white and colour devices rapidly approaching end-of-life, there was a great opportunity for the business to improve print quality and speed with the installation of new technology.
Since opening in 1997, Kwik Kopy Perth CBD has grown to become one of the largest sites within the Kwik Kopy group, and indeed, one of the largest franchised print businesses in Australia. Its rapid growth has been fuelled by a reputation for excellent customer service, high quality printing and fast turnarounds; and Ricoh digital production printers are helping the business deliver outstanding results on all three counts.
“Since installing the Pro C901 and Pro 1357EX, our digital department has been able to turn jobs around faster than ever before,” Anthony states. “That in turn frees up our account managers to focus more on customers, who are the real beneficiaries in terms of better service and faster job completion.”
As a result, the business now has two Ricoh production printers handling almost all of its digital work:
“Ricoh’s equipment put a tick in every box in terms of speed, print quality, finishing options and the ability to handle heavier stock,” Anthony (pictured) says. “But the biggest difference was the service and relationships: the way Ricoh treated us as a customer was the way we want to treat our customers. They gave us a high level of service, a bit of personality, and when they promised something they backed it up and delivered at all levels of the organisation.”
“TCRUs give us another option for supporting printer uptime,” Anthony says. “Ricoh’s technicians are very quick, but having the ability to simply pull out a module, put a new one in and be back up and running quickly is brilliant as it saves the time that it might take for the technician to arrive.”
“We needed a new black & white production device that could deliver faster print speeds as well as more powerful inline finishing options,” Anthony says. “With respect to colour printing, we were looking for a printer with consistent, accurate colour matching, and double-sided printing on heavier weight stocks to help us achieve greater overall productivity.”
Solution: Ricoh Pro 1357EX and Ricoh Pro C901
Anthony and his team put the products of a number of vendors through their paces during a thorough evaluation process. By the end of the process, it was Ricoh’s combined device and service offering that emerged as a clear winner.