“Despite CyberDefender’s express refund policies, CyberDefender’s telephone representatives have failed to process a material number of refund requests. Plaintiffs are informed and believe that inadequately supervised telephone representative have intermittently told customers that their money is being refunded yet never actually processed the refund, placed consumers on hold for extended periods, told customers that another representative sill send them an email that was not in fact sent, refused to allow the customer to speak with a supervisor, failed to process the full amount of the refund, and provided inaccurate information in connection with refund requests.”
A consumer class action lawsuit claims CyberDefender Corp. sells bogus software that claims to clean viruses and speed up computers, but it “cleans” bogus errors and actually makes computers slow down and crash.
Furthermore, the CyberDefender class action lawsuit says, “some consumers have reported that CyberDefender software actually slows down their PC, which can cause crashes and attendant loss of data.” Furthermore, the class action says, CyberDefender offers a 30-day money-back guarantee if, for any reason, a customer is not completely satisfied, but it does not honor this promise.
According to the class action lawsuit, the independent security experts found that “after a fresh installation of Windows XP on a clean virtual PC, never connected to the internet, Registry Cleaner detected over 151 errors on the pristine PC.” After the software removed the so-called errors identified in the scan, scans conducted during the next 24 hours did not display registry errors, even though registry errors were created during that period.
The proposed CyberDefender class action lawsuit is brought on behalf of anyone in the United States and its territories who have purchased a CyberDefender product or service. It is seeking class certification, damages and injunctive relief for breach of express warranties and contract, violations of the Song-Beverly Consumer Warranty Act, violations of California’s Unfair Competition Law and False Advertising Law, and more.
To prove their claims, the plaintiffs in the CyberDefender class action lawsuit hired independent cyber security experts to investigate CyberDefender’s software Registry Cleaner and Early Detection Center. CyberDefender offers consumers a free downloadable diagnostic test of their computers before purchasing Registry Cleaner and Early Detection Center, which the experts put to the test.
A copy of the CyberDefender Class Action Lawsuit can be read here.
As an academic coalition partner in this special program, Augusta University is offering our cyber defender certificate to program participants. In addition to the cyber defender certificate, participants in the program will also qualify to take the CompTIA Network+ and Security+ certification exams.
The cybersecurity workforce shortage tops 500,000 nationwide, according to CyberSeek, a comprehensive cybersecurity workforce analytics website.
“This program is a fantastic opportunity for someone who wants to enter the cyber workforce,” says Dr. Michael Nowatkowski, Augusta University’s cybersecurity workforce development program representative. “Not only do participants learn in the classroom, but they also have access to job placement services and the larger CyberSkills2Work network of schools and industry partners.”
Augusta University’s School of Computer and Cyber Sciences is a part of the academic coalition in the National Cybersecurity Workforce Development Program, CyberSkills2Work. This national workforce development initiative aims to recruit, train and place transitioning military members and first responders to prepare them for the cybersecurity workforce.
Interested students must have at least a cumulative undergraduate GPA of 2.5 and have obtained a bachelor’s degree from a regionally accredited institution to be considered for admission into the program. If accepted into the Workforce Development Program, the student’s educational expenses will be covered.
How do we fulfill this national job shortage in these critical fields? Enter the National Cybersecurity Workforce Development Program.
Applications are now open for the first year of this new program. Visit our website to take the pre-admissions survey and learn more. Admissions applications for the Fall 2021 semester are due July 1.