Find out how to provide further documents for an application that is currently in process.
If you cannot find the answer you are looking for on our website and would like to talk to us, you can call our Immigration Contact Centre during the operating hours, 08:00 to 22:00 Monday to Friday (NZT) excluding New Zealand public holidays.
Where to submit additional documents for your application
We have different processes for making a complaint or providing other feedback, depending on what it is about.
Immigration New Zealand media queries should be sent to the Ministry of Business, Innovation and Employment (MBIE) media line.
Immigration New Zealand contact information
If you call us and English is not your first language, say the name of the language you speak and we will connect you to an interpreter. Do not hang up while you are being connected.
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